Help > Shipping Information
Shipping Information
We prepare our orders for same day shipping with the following schedule (all times Central Time, Monday through Friday)
3:00pm Cut-off for shipping methods
(USPS, UPS, FEDEX, and SpeeDee).
10:30am Cut-off for QuickSilver Same-Day
Courier Services (for the Minneapolis/MN Metro Area)
The current local time (Central Time) at our warehouse is 05:50am
On most days, most orders received prior to 3:00pm are packaged and shipped out same-day providing item(s) ordered are listed as in-stock. Use the following guidelines when deciding whether to select UPS (United Parcel Services) or USPS (US Postal Services) when choosing which carrier to use. If you are in the Minneapolis/St. Paul MN area, you may also elect to PICKUP your package.
We ship to all US States, Canada, and various other countries. Shipping options and estimated times below are only shown for US and Canada destinations.
** - Only qualifying USPS Express Mail Locations are guaranteed "Next Day" delivery providing order received by specified time. Express Mail packages flow into the USPS Sorting system at 5:30pm Monday through Friday.
UPS (USA Destinations) 
Prices for all UPS shipments include detailed tracking and delivery confirmation service. UPS shipments are guaranteed to be delivered on-time. Please see UPS's terms and exceptions for this guarantee. UPS may, at its own discretion, may require a package be signed for prior to its release. UPS can NOT deliver to PO Box numbers. UPS shipping guarantees MAY have excemptions due to emergencies or during peak shipping season.
Next Day Early AM
Package will arrive by 8:00 or 9:00am, on the NEXT business day. Packages
shipped on Friday will arrive on Monday (except when Friday or
Monday is an observed holiday).
EARLY AM Service not available for residential and some
business locations
See conditions and terms for this service.
Next Day Air
Package will arrive by 10:30am, noon, or end of day
depending on destination, on the NEXT business day.
Packages shipped on Friday will arrive on Monday (except when
Friday or Monday is an observed holiday).
See conditions and terms for this service.
Next Day Air Saver
Package will arrive by
3:00 or 4:30 (for businesses), or 8pm for residential locations on the NEXT business
day. Packages shipped on Friday will arrive on Monday
(except when Friday or Monday is an observed holiday).
See conditions and terms for this service.
Second Day Air AM
Package will arrive by
10:30am or noon, on the 2nd
business day. Packages shipped on Friday will arrive on
Tuesday (except when Friday or Monday is an observed holiday).
EARLY AM Service not available for residential and some business
locations
See conditions and terms for this service.
Second Day Air
Package will arrive by
end of day, on the 2nd business
day. Packages shipped on Friday will arrive on Tuesday
(except when Friday or Monday is an observed holiday).
See conditions and terms for this service.
3 Day Select
Package will arrive by
end of day, on the 3rd business
day. Packages shipped on Friday will arrive on Wednesday
(except when Friday or Monday is an observed holiday).
Package MAY arrive 1 day earlier if you reside in MN, ND, SD, IA, WI, or IL.
Package MAY arrive next day if you reside in MN or WI.
See conditions and terms for this service.
Ground
Package will arrive between
1 and 5 days, depending on
your location. Grounds shipping times are guaranteed. If you need delivery by a certain date, please select one
of the above AIR services. Below is our TIME IN TRANSIT MAP.
This map is a general representation of UPS Ground transit times.
SurePost
Package will arrive between
2 and 6 days, depending on
your location. UPS SurePost shipping times are NOT
guaranteed. If you need delivery by a certain date, please
select one of the above AIR services. Above is our TIME IN TRANSIT MAP.
This map is a general representation of UPS Ground transit times.
To determine estimated UPS SurePost times, add 1 to 2 business
days (including Saturday). UPS SurePost uses the UPS for
the package pickup, in-transit transfers, and makes delivery of
the package to your local post office. The USPS then, on
the next business day, delivers your package to your home.
This service is only offered to RESIDENTIAL addresses, and for
packages 9.0lbs or less.
UPS (International Destinations) 
Prices for all UPS shipments include detailed tracking and delivery confirmation service. UPS shipments are guaranteed to be delivered on-time. Please see UPS's terms and exceptions for this guarantee. All UPS International shipments require signature release. UPS can NOT deliver to PO Box numbers.
Estimated Standard/Ground ship times to major cities in Canada:
Halifax: 5 days; Vancouver, Edmonton, Calgary, Saskatoon, 'Ottawa, Montreal, Quebec City: 4 days; Regina, Thunder Bay, Hamilton, Toronto: 3 days; Winnipeg: 2 days.
Orders to Canada using UPS: UPS will need to collect duties (if applicable), PST, & GST upon package delivery. Brokerage fees are also charged for Standard (Ground) shipping services. Brokerage fees are built into the shipping fees for Expedited and Express shipping services. Be sure somebody is able to receive your package at your "ship to" address, so these fees can be paid and your package quickly released. Call 1-800-PICK-UPS for details. These described fees are NOT otherwise included in your shipping charges. Packages to Canada can NOT be released without signature. Alternatively, you may want to ship your package USPS (Postal Services), as the fees charged by Canada Post are significantly less.
Click HERE for UPS "Canada to USA" Brokerage Fee Document.
Worldwide Express Air
(Next Day)
Delivery in
1 business day by 12 noon to most destinations in Canada,
and 2 business days to most other world-wide destinations in
Europe and Asia. Worldwide Express service INCLUDES the
UPS brokerage fee normally assessed for GROUND packages.
However, local taxes and duties must still be paid. Due to
the nature of international package shipping, UPS can not leave
international packages without signature.
See conditions and terms for this service
Worldwide
Expedited Air
(2nd Day)
Delivery typically in 2 business days to
most destinations in Canada, and 3-4 business days to most other
world-wide destinations. A delivery time commitment is not
provided for this service. Worldwide Express service
INCLUDES the UPS brokerage fee normally assessed for GROUND
packages. However, local taxes and duties must still be
paid. Due to the nature of international package shipping,
UPS can not leave international packages without signature.
See conditions and terms for this service
Standard to Canada
(Ground)
Package will arrive between
2 and 6 days, depending on
your location. This service is only offered to
Canadian destinations. If you need delivery by a certain date, please select one
of the above AIR services. We are not responsible for any shipping delays
for GROUND services. UPS Standard/Ground service does NOT include the UPS
brokerage fee. In addition, local taxes and duties must
also be paid. Due to the nature of international package
shipping, UPS can not leave international packages without
signature.
See conditions and terms for this service
USPS (US Destinations)
Orders received before 3:00pm Monday through Friday (except business and postal holidays) will normally ship same day. Prices for all USPS shipments include VERY limited tracking and delivery confirmation service. Shipments and delivery commitments by the post office are estimates, and are NOT guaranteed. Below are guidelines provided:
1st Class Mail
Delivery in 2-5 postal business
days, not guaranteed. Recommended for most lighter orders
less than 13 oz, where cost is more important the delivery time.
Delivery confirmation and VERY basic tracking included. Service
not available for packages OVER 13 oz.
Priority Mail
Delivery in
1-4 postal business days, not
guaranteed.
RECOMMENDED shipping service for small, light packages delivered
all business days plus Saturdays for packages 2lbs or less.
Packages normally delivered in 2-3 days for most customers in major
metropolitan areas. Allow an EXTRA day for customers not serviced
or near a major metropolitan area. 95% of our orders use this
method for delivery. Maximum weight: 70 lbs.
Express Mail
(1-2 Day)
RECOMMENDED when you must have your
package as soon as possible. Packages are NORMALLY delivered on
the next day (6 days a week, including Saturday and for some
major metropolitan areas, Sundays).
EXPRESS MAIL requests received before 3pm will still ship out "same day", but may not meet delivery
time committments. Allow a further EXTRA day for customers not serviced or near a major
metropolitan area. USPS contracts directly with FEDEX for
the air handling of their packages. Most packages are, however,
delivered in 1 or 2 days. We will NOT
accept responsibility, nor offer refunds for packages delivered "late"
by the USPS. If you absolutely need guaranteed delivery
service, please select UPS
instead.
Click
HERE to determine USPS Express Mail Service
Commitment for your specific ZIP Code.
USPS (International Destinations)
Orders received before 3:30pm, Monday through Friday (except business and postal holidays) will normally ship same day. Prices for all USPS shipments include VERY limited tracking and delivery confirmation service. Shipments and delivery commitments by the post office are estimates, and are NOT guaranteed.
Orders to Canada using Post Office: Canada Post will need to collect duties (if applicable), PST (if applicable), and GST/HST upon package delivery. Canada Post charges a flat $5.00 CDN brokerage service fee regardless of your package value for the brokerage service. Click HERE for more information about these fees, and importing your mailed package into Canada. These described fees are NOT otherwise included in your shipping charges.
Below are guidelines provided:
Priority International
Delivery in
6-10 postal business days, not guaranteed.
RECOMMENDED shipping service for small, light packages delivered
all business days plus Saturdays for packages 2lbs or less.
Packages normally delivered in 6-10 days for most customers in major
metropolitan areas. Allow an EXTRA day for customers not serviced
or near a major metropolitan area. 95% of our orders use this
method for delivery. Maximum weight: 70 lbs.
Express International
Packages are NORMALLY delivered in 3-5 days (5 days a week).
The post office has a special 10:00am pickup at our location for all its
EXPRESS MAIL packages. EXPRESS MAIL requests received AFTER 10am
but before 3pm will still ship out "same day", but may not meet delivery
time commitments. Allow a further EXTRA day for customers not serviced or near a major
metropolitan area. USPS contracts directly with FEDEX for
the air handling of some their packages. Most packages are, however,
delivered in 3-5 days. We will NOT
accept responsibility, nor offer refunds for packages delivered "late"
by the USPS. If you absolutely need guaranteed delivery
service, please select UPS
instead.
In Person Pickups
If you are in the Minneapolis/St. Paul MN metropolitan area, we invite you to
our location to pick up your pre-paid order directly. You MUST place your order on-line prior to pickup. Pick-ups are permitted between 8:00am - 4:45pm, Monday-Friday. We are temporarily closed SATURDAYs. We are CLOSED for most major holidays.
Click HERE for a map to our location.
Note: If you are placing an order very close to the above noted cut-off times and have requested UPS Air service, we recommend NOT making payment by "Google Checkout", as many times there is a 1-2 hour delay in order approvals for new Google Checkout customers. Please use the DIRECT PAYMENT option instead. We apologize for this "quirk", and Google are working on approving transactions faster going forward.
The current local time (Central Time) at our warehouse is 05:50am